by Lisa Stiffler on June 15, 2022 at 3:16 pmJune 15, 2022 at 3:16 pm

Textio, an augmented writing platform, has completed a review of written, job performance feedback from more than 25,000 employees at 250 organizations.

The Seattle company found biased comments that aligned with an employees’ gender, race, ethnicity and age. The study reports:

Textio also surveyed employees online. It asked 500 respondents to recall feedback that they had received at work, asking if they had been described using specific terms, including:

Textio was founded in 2014 by Kieran Snyder, who has a Ph.D. in linguistics and cognitive science. The company uses machine learning and natural language processing to analyze corporate communication and help companies strip biased language out of their operations. 

“So what if women are more likely to be called “abrasive” than men? Who cares if white people are called “geniuses” 2.5 times more often than Black people?” Snyder wrote in the forward to the study.

“It matters because people with access to actionable feedback grow faster, earn more, and have more opportunities for leadership,” she continued. “We still have a lot of work to do. Let’s dive in.”

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